Networking Specialists is a growing full-service IT company that provides fully managed Voice, IT, and Cloud solutions for small to mid-sized businesses. We are seeking a technically proficient, team-oriented individual to contribute to the on-going success and development of our team!
We are looking to hire a Tier 3 Technical Support Representative. The Tier 3 Technical Support Representative will mainly be responsible for taking part in various client related projects. The Tier 3 Technical Support Representative will also be responsible for creating Statements of Work, onboarding new clients, and handling emergency escalations.
We understand the distinctive needs of this niche market and has based our business model around providing them with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.